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Jose Requena was a good technician. He is knowledgeable and skilled. He has done the job in a professional manner. He explained the cost components clearly, and I am satisfied.
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Want to compliment Davis A/C for again demonstrating superior customer service. From scheduling my service call, to "on the way" follow-ups, to a quick diagnosis and efficient repairs--I could not be more pleased. I want to add that Eric and Johnny teamed up to go above and beyond expectations at the end of a long hot day to get the repairs done.
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Have used Davis since company. Egan. They are The Best!
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I've been a Davis Air Conditioning and Heating customer for a few years and I find their staff to be knowledgeable, efficient, and pleasant. I know that can always count on Davis for a good job at a fair price.
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AT&T service is poor at my house. He offered to provide my service record through T-Mobile which was his personal account. Seemed to execute though I haven't seen it yet. Not his fault. I suggest there was an option to mail me the service record if AT&T is unable to send email. Also not call came to em prior to arrival which I expected. Again no fault of his. I suggest that a pre-call be done before arrival.
Response from Davis Air Conditioning & Heating:
Hi Bob, It is our policy that customers should be contacted prior to technician arrival. I will discuss this issue with our customer service department. Also, we can have a service record mailed to you. I will take care of this as well. Thank you for the feedback.
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Pino as he has for nearly 15 years has provided superior service and I completely trust him in all ways.
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Got a quote to replace the Furnace. Jose was very professional and helpful.
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My rep came in and quickly assessed my easy fix and he took the time to check on another issue in order to give me a piece of mind. Very friendly. Very pleasant.
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Replace blower motor and circuit board